During a recent visit to Guayaquil, Ecuador, my family invited me to spend
a day at the “Club de Tennis de Guayaquil”, a reputable member-only club, with
beautiful facilities featuring swimming pools, restaurants and other amenities.
During lunch I heard someone say “There is a machine giving out free
Coca Colas!”, and being the keen Marketing MBA student that I am, I
wholeheartedly went to find it. Had I finally come across one of the ingenious
campaigns featured in Coke’s state-of-the-art ads?
Indeed there was a Coca Cola dispensing machine near the pool,
surrounded by people. Its interactive screen invited you to touch it to get
started and then encouraged you to fill up a virtual bottle of Coca Cola by jumping
energetically for 20 seconds on a platform facing the machine. If you succeeded,
the machine dispensed a free, 500 ml bottle of cold Coca Cola. An ad-worthy
campaign! Small scale, granted, but still!
I observed people’s reactions to it, gauged my own after jumping more
than once, and here is what impressed me the most:
-
Young and not so young adults were happy to try,
and since we seldom indulge in jumping in public for no vital reason, it was a
lot of fun.
-
Teenagers seemed to have a field day with the
challenge and tried to out-jump each other.
-
If you did your jumping best but couldn’t fill
the bottle, staff members standing by rewarded your efforts with a bottle from
a cooler.
-
You could jump for a free Coca Cola, and get it,
as many times as you wanted, a fairly unique feature in a market where unlimited
refills of world brand sodas are virtually nonexistent.
-
Younger children were not able to fill up the virtual
bottle regardless of their efforts. A glitch? Unlikely. Dispensing sodas to children
whose parents are not close by can be sketchy. But if Mami or Papi said aye, kids
who jumped got their out-of-the-cooler Coke.
So, considering all of the above and what I know about Hispanic markets, these were my takeaways from the campaign:
- Placement was excellent to cut through the
clutter and reach consumers while their defenses are down.
-
The interactive nature of the campaign was an
innovative reminder for Guayaquil’s up-and-coming middle class that Coca Cola is
not only a status, but also a fun brand. Be lavish, be chic, be happy.
-
Adults rather than children were the likely
target. In the end: who buys the drinks?
-
Last but not least: I got four bottles of Coca Cola
(yes, that many) and great pictures of my cousins and me bouncing carefree amidst a cheering crowd.
See the "pictures" bit? ... Read "memories".
Thumbs up, Coca
Cola.
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